THE ROLE OF CULTURAL INTELLIGENCE IN ENHANCING EMPLOYEE ENGAGEMENT AMONG WOMEN IN IT SECTOR

This article explores the role of Cultural Intelligence (CQ) in enhancing employee engagement among women in the Information Technology (IT) sector. In an era of globalization and increasing workforce diversity, CQ has emerged as a critical competency for fostering inclusive and high-performance work environments. Despite the significant contributions of women to the IT industry, they continue to face unique challenges such as gender bias, limited career advancement opportunities, and work-life balance issues. This paper examines how culturally intelligent organizations and leadership practices can address these barriers by promoting an inclusive culture that values diversity and fosters employee engagement. Drawing on existing literature, the article highlights the link between CQ and engagement, emphasizing how cultural intelligence can improve communication, collaboration, and support for women in the workplace. Furthermore, it provides practical recommendations for IT organizations to invest in CQ development programs, implement supportive policies, and create an environment conducive to greater engagement and retention of female employees. The findings suggest that enhancing CQ in the workplace not only benefits women but contributes to overall organizational success by creating a more inclusive, motivated, and engaged workforce.