Implementation of Eye-Tracking Technology in the Domestic Tourism Marketing Complex

This study explores the potential of using eye-tracking technology as a marketing tool to enhance domestic tourism. By examining the visual preferences of users, this research aims to improve the informational resources and visual components of advertising campaigns for tourism destinations. An experiment was conducted to determine which of three image categories—architecture (Ia), nature (In), and people (Ip)—captures more user attention. Participants’ eye movements were tracked to collect data on fixation time, first glance, and the order of image exploration. The findings indicate that images of people (Ip) attract more attention than images of architecture or nature, irrespective of pose, angle, or clothing. Within the Ip category, dynamic images of people in authentic clothing (Ip3–Ip5) held viewers’ attention longer, averaging 3.3 s compared to 1.3 s for static portrait photos (Ip6–Ip8). This study concludes that eye-tracking technology can effectively identify visual elements that interest potential tourists, facilitating the creation of compelling advertising content. This approach can support the development of a cohesive and engaging visual identity for tourism destinations, thereby enhancing marketing strategies and promoting sustainable tourism.

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Publication Details

Journal
Tourism and Hospitality
Published
2025-05-22
DOI
https://doi.org/10.3390/tourhosp6020094
Citations
3
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
12.60
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article

Implementation of Eye-Tracking Technology in the Domestic Tourism Marketing Complex

Олена Сущенко, Mariana Petrova, Катерина Касенкова, Nataliia Pohuda
3 citations
Tourism and Hospitality
Digital Marketing and Social Media
12.60
article

Implementation of Eye-Tracking Technology in the Domestic Tourism Marketing Complex

Олена Сущенко, Mariana Petrova, Катерина Касенкова, Nataliia Pohuda
article en
3 citations

Abstract

This study explores the potential of using eye-tracking technology as a marketing tool to enhance domestic tourism. By examining the visual preferences of users, this research aims to improve the informational resources and visual components of advertising campaigns for tourism destinations. An experiment was conducted to determine which of three image categories—architecture (Ia), nature (In), and people (Ip)—captures more user attention. Participants’ eye movements were tracked to collect data on fixation time, first glance, and the order of image exploration. The findings indicate that images of people (Ip) attract more attention than images of architecture or nature, irrespective of pose, angle, or clothing. Within the Ip category, dynamic images of people in authentic clothing (Ip3–Ip5) held viewers’ attention longer, averaging 3.3 s compared to 1.3 s for static portrait photos (Ip6–Ip8). This study concludes that eye-tracking technology can effectively identify visual elements that interest potential tourists, facilitating the creation of compelling advertising content. This approach can support the development of a cohesive and engaging visual identity for tourism destinations, thereby enhancing marketing strategies and promoting sustainable tourism.

Tourism and HospitalityVol. 6(2)
Simon Kuznets Kharkiv National University of Economics (UA), St. Cyril and St. Methodius University of Veliko Tarnovo (BG), Kyiv National University of Technologies and Design (UA)
Openalex Percentile: Top 2%
Digital Marketing and Social Media
12.60
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