Data quality in logistic and maintenance support processes and adaptation of the CRISP-DM methodology

Aim . The work aimed to modify the methodology of the inter-industry process of CRISP-DM data mining for the field of logistics and maintenance support (hereinafter referred to as LMS) based on the concept of data as a strategic asset in terms of providing digital transformation projects with relevant data and improved performance indicators. Objectives . The work seeks to study the evolution of the concept of data as a strategic asset and determine their significance in the context of digital transformation; to assess the impact of data quality on the efficiency of production processes in terms of the functioning of information systems in the field of logistics and maintenance support; to project and adapt the stages of the CRISP-DM methodology for application in logistics and maintenance support processes; to develop an additional specialized stage of the CRISP-DM methodology “Adaptation to data management in the field of logistics and maintenance support” for its application in logistics and maintenance processes. Methods . The study is based on the integrated application of scientific methods of cognition. A systems approach was used for a holistic analysis of digital transformation processes and the place of data in them. A comparative analysis was conducted when assessing data management practices. The modeling method provided a scientific justification for projecting the stages and modifying the CRISP-DM methodology for the logistics and maintenance processes. Statistical methods were used to process and interpret quantitative data from industry reports, and the case method was applied to draw practical conclusions from the experience of implementing the information systems and data management practices. This article information base was compiled of scientific publications of Russian scientists in the field of digital transformation, as well as analytical reports and studies of international consulting companies (McKinsey, Deloitte, Ernst & Young, Gartner), and materials from leading Russian IT companies. Results . The work revealed the data evolutionary transformation into a strategic asset of an enterprise, and identified its role as a key factor in competitiveness in the context of digital transformation. The main components of the concept of “data quality” were determined, and the impact of data quality on information systems and related production processes in the field of logistics and maintenance support was demonstrated. The applicability of the CRISP-DM methodology was considered, as well as an adapted and expanded interpretation of the stages for logistics and maintenance processes was proposed. The CRISP-DM methodology was modified in terms of introducing an additional stage “Adaptation to data management in the field of logistics and maintenance support”, aimed at increasing the sustainability and adaptability of supply chains based on data analysis. Conclusions . Data is a strategic asset that affects significantly the efficiency of logistics and maintenance processes. The standard CRISP-DM methodology requires adaptation to take into account the specifics of logistics. The proposed modification of the methodology in the context of expanding the functionality of the current stages and introducing an additional stage “Adaptation to data management in the field of logistics and maintenance support” ensures the availability and processing of data relevant to the industry. This increases the value of data management projects in relation to business goals.