Opportunities and Challenges for Management and Governance in Smart Cities in Brazil

The inteli.gente platform is an adaptation and expansion of the Sustainable Smart City Maturity Model of the International Telecommunication Union – SSCMM-ITU and is the first step towards the formation of a Brazilian BIG DATA with customized information on the levels of maturity in digital transformation and sustainable development. The diagnoses and recommendations for the estimated maturity levels use AI and data science techniques for the analyses, predictions and estimates of the 5,570 municipalities, considering the diverse characteristics and specific needs of each Brazilian territory. The result presented on the Brazilian maturity level for digital transformation and development indicates a country between the planning level (3) and the alignment level (4) of its actions. For the sociocultural dimension, the diagnoses of the municipalities indicate the need for attention in their management and governance policies for digital inclusion and social inclusion in an equitable manner throughout their territory. For the economic dimension, the results indicate that Brazil already has a framework of management tools implemented that enable the development of digital transformation and a sustainable economy. The environmental dimension indicates that strong action is needed to improve basic infrastructure in sanitation, solid waste, among other topics forthe resilience of future generations. The result of the Brazilian maturity level for the institutional capabilities dimension demonstrates that municipalities should be concerned with data governance, training leaders for digital transformation, planning and elaboration of goals and plans, among other topics. The availability and use of the inteli.gente platform by managers andpublic policy makers, using Artificial Intelligence (AI) tools, has made it possible to map and improve institutional public policies based on primary and secondary data from municipalities, promoting cooperation, exchange and the creation of innovative initiatives related to digital transformation and sustainable development in the public sector.