Perceptions of psychological safety in high-containment laboratories: mixed method survey of community members and industry experts

Findings underscore the importance of psychological safety in promoting safety culture and effective communication within HROs, which is recognized by the surrounding community of residents. Transparent reporting with a focus on corrective action may be perceived as more indicative of psychological safety than reports centered on root cause analysis. Lastly, there is a shared understanding of the importance of psychological safety between community residents and SMEs, with SMEs providing a more nuanced perspective on improving psychological safety in HROs.