Messenger–Message Discordance: When Presenting Workplace Disparities, <i>Who</i> Speaks Up (and <i>How</i> ) Matters for Other-Interest and Self-Interest Attributions

Sharing messages about group-based disparities is an important strategy for raising awareness. However, not all messengers are evaluated alike. We predict that perceived motivations of messengers depend on <i>who</i> they are and <i>how</i> they speak up. Across one pilot and three pre-registered experiments (<i>N</i> = 2,240), we show that when messengers present group-based disparities in the workplace, their demographic identity and their message content jointly influence how they are perceived regarding self-interest and other-interest motives. We find a negative messenger-message discordance effect: White men are generally viewed as less other-interested and more self-interested than Black and female messengers when presenting statistics-only messages on workplace disparities. However, incorporating explicit personal advocacy against inequality mitigates less favorable interest perceptions for White men and boosts perceived other-interest for all messengers. The study further explores qualitative responses on motivation and provides insights into the nuanced dynamics of messenger perceptions considering demographic identities and message content.

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Publication Details

Journal
Personality and Social Psychology Bulletin
Published
2025-05-22
DOI
https://doi.org/10.1177/01461672251338679
Primary Topic
Nonprofit Sector and Volunteering
Type
article
Field-Weighted Citation Impact
0.00
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article

Messenger–Message Discordance: When Presenting Workplace Disparities, Who Speaks Up (and How ) Matters for Other-Interest and Self-Interest Attributions

Sherry Jueyu Wu, Elizabeth Jiang
Personality and Social Psychology Bulletin
Nonprofit Sector and Volunteering
article

Messenger–Message Discordance: When Presenting Workplace Disparities, Who Speaks Up (and How ) Matters for Other-Interest and Self-Interest Attributions

Sherry Jueyu Wu, Elizabeth Jiang
article en

Abstract

Sharing messages about group-based disparities is an important strategy for raising awareness. However, not all messengers are evaluated alike. We predict that perceived motivations of messengers depend on <i>who</i> they are and <i>how</i> they speak up. Across one pilot and three pre-registered experiments (<i>N</i> = 2,240), we show that when messengers present group-based disparities in the workplace, their demographic identity and their message content jointly influence how they are perceived regarding self-interest and other-interest motives. We find a negative messenger-message discordance effect: White men are generally viewed as less other-interested and more self-interested than Black and female messengers when presenting statistics-only messages on workplace disparities. However, incorporating explicit personal advocacy against inequality mitigates less favorable interest perceptions for White men and boosts perceived other-interest for all messengers. The study further explores qualitative responses on motivation and provides insights into the nuanced dynamics of messenger perceptions considering demographic identities and message content.

Personality and Social Psychology Bulletin
University of California, Los Angeles (US)
Reduced inequalities
Openalex Percentile: Top 85%
Nonprofit Sector and Volunteering
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