Financial Anomalies in Bank Subscriptions: Machine Learning and Bayesian Optimization for Term Deposit Analysis

The study uses the UCI Bank Marketing Dataset and applies the method of unsupervised anomaly detection to investigate customer behavior in the banking industry. In contrast to all other work done in the past, which includes dealing with predicting deposits, here we draw out the main factors of anomalous interactions, such as the job type, interaction duration, and contact timing. Methods like Isolation Forest, Local Outlier Factor, and One-Class SVM are applied to the imbalanced dataset to find anomaly patterns that show that managerial and self-employed jobs are related to specific anomaly patterns. Based on the results, it is suggested that demographic understanding must be integrated with the marketing strategies.

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Publication Details

Published
2025-04-13
DOI
https://doi.org/10.1109/itikd63574.2025.11004823
Primary Topic
Banking stability, regulation, efficiency
Type
article
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Financial Anomalies in Bank Subscriptions: Machine Learning and Bayesian Optimization for Term Deposit Analysis

Jehad Al Dallal, Nikhil Jain, A. K. Grover, Anil Jadhav et al.
1 links
Banking stability, regulation, efficiency
article

Financial Anomalies in Bank Subscriptions: Machine Learning and Bayesian Optimization for Term Deposit Analysis

Jehad Al Dallal, Nikhil Jain, A. K. Grover, Anil Jadhav, Manognya Agnihotri, Rithani Priyankaa S R, Tella Divya Sree
article en

Abstract

The study uses the UCI Bank Marketing Dataset and applies the method of unsupervised anomaly detection to investigate customer behavior in the banking industry. In contrast to all other work done in the past, which includes dealing with predicting deposits, here we draw out the main factors of anomalous interactions, such as the job type, interaction duration, and contact timing. Methods like Isolation Forest, Local Outlier Factor, and One-Class SVM are applied to the imbalanced dataset to find anomaly patterns that show that managerial and self-employed jobs are related to specific anomaly patterns. Based on the results, it is suggested that demographic understanding must be integrated with the marketing strategies.

Gulf University for Science & Technology (KW), Symbiosis International University (IN)
Decent work and economic growth
Openalex Percentile: Top 85%
Banking stability, regulation, efficiency
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