Usability Evaluation of Telehealth ‘Sehhaty’ Application

The usability of telehealth applications in kingdom of Saudi Arabia is essential, as more individuals use them daily. Various mobile applications, like the ‘Sehhaty’ application, have enabled telehealth services in Saudi Arabia. Studies must assess the variables influencing future application usage and user satisfaction. This study aims to evaluate the ‘Sehhaty’ Application usability in the Tabuk city in Kingdom of Saudi Arabia. As a result, the research offers strong proof that the ‘Sehhaty’ application's users have a generally favorable opinion of its usability, as evidenced by the results of each of the usability factors: reliability, interface quality, interaction quality, learnability and ease of use, usefulness, and satisfaction. Moreover, user views of telehealth systems are greatly influenced by the user experience, especially in regards to aspects like interface quality, contentment, and potential future use.