Exploring the Acceptance and Opportunities of Using a Specific Generative AI Chatbot to Assist Parents in Managing Pediatric Rheumatological Chronic Health Conditions: Mixed Methods Study

Overall, the study reinforced the need for a specialized and trusted chatbot designed with input from health professionals to assist families in managing complex chronic health conditions to support families in between appointments and complement existing face-to-face care. Future research should evaluate users' engagement with a functional prototype to investigate its usefulness and explore its implementation into families' everyday lives. Importantly, the current findings have broader implications for the field of pediatric health care, as similarly tailored chatbot interventions could benefit families who are managing other chronic health conditions.