QUALITY MANAGEMENT OF THE HIGH-QUALITY B.A. PROGRAMS ACCORDING TO THE AUN-QA APPROACH AT UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES, VIETNAM NATIONAL UNIVERSITY - HO CHI MINH CITY

This study is based on the ASEAN University Network-Quality Assurance (AUN-QA) program quality assurance model approach of the Southeast Asian University network. On that basis, the research team analyzed the current status of the quality management of the highquality B.A. programs at the University of Social Sciences and Humanities (USSH), Vietnam National University Ho Chi Minh City (VNU-HCM) through the following aspects of the programs: (1) objectives and expected learning outcomes; (2) design and description; (3) structure and content; (4) teaching and learning methods; (5) test and evaluate learning results; (6) quality of the faculties involved via their teaching staff and support staff; (7) facilities, equipment and finance; and (8) quality assurance and improvement. Proposed solutions were then raised in hope of improving the effectiveness of the quality management of the highquality B.A. programs according to the AUN-QA approach.