Examining Brand Equity through Loyalty and Quality: A Cross-Sector Analysis

In the contemporary competitive business landscape, brand equity has become a vital strategic asset influencing consumer behavior, market performance, and long-term organizational value. Among its key antecedents, Brand Loyalty and Perceived Quality play a central role in shaping consumer perceptions and enhancing brand strength. This study investigates the impact of these two constructs on Brand Equity across three prominent sectors: Automobile, Banking, and FMCG. Drawing from Aaker’s Brand Equity Model and the Resource-Based View (RBV), the research adopts a quantitative methodology, utilizing a structured questionnaire to collect primary data from 323 respondents. The study employs descriptive statistics, reliability analysis, correlation, and regression techniques to examine the strength and significance of relationships between the variables. The results confirm that both Brand Loyalty and Perceived Quality serve as critical drivers of Brand Equity across all three sectors, underscoring their strategic importance in consumer brand evaluation. This research contributes to existing literature by offering a sector-wise empirical perspective and highlights the need for brand managers to prioritize loyalty-building efforts and consistent quality delivery to strengthen brand equity in a dynamic and diverse marketplace.

Authors

Institutions

Publication Details

Journal
RESEARCH HUB International Multidisciplinary Research Journal
Published
2025-05-15
DOI
https://doi.org/10.53573/rhimrj.2025.v12n5.005
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Examining Brand Equity through Loyalty and Quality: A Cross-Sector Analysis

B. S. Bodla, Anupama Chauhan
1 links
RESEARCH HUB International Multidisciplinary Research Journal
Digital Marketing and Social Media
article

Examining Brand Equity through Loyalty and Quality: A Cross-Sector Analysis

B. S. Bodla, Anupama Chauhan
article en

Abstract

In the contemporary competitive business landscape, brand equity has become a vital strategic asset influencing consumer behavior, market performance, and long-term organizational value. Among its key antecedents, Brand Loyalty and Perceived Quality play a central role in shaping consumer perceptions and enhancing brand strength. This study investigates the impact of these two constructs on Brand Equity across three prominent sectors: Automobile, Banking, and FMCG. Drawing from Aaker’s Brand Equity Model and the Resource-Based View (RBV), the research adopts a quantitative methodology, utilizing a structured questionnaire to collect primary data from 323 respondents. The study employs descriptive statistics, reliability analysis, correlation, and regression techniques to examine the strength and significance of relationships between the variables. The results confirm that both Brand Loyalty and Perceived Quality serve as critical drivers of Brand Equity across all three sectors, underscoring their strategic importance in consumer brand evaluation. This research contributes to existing literature by offering a sector-wise empirical perspective and highlights the need for brand managers to prioritize loyalty-building efforts and consistent quality delivery to strengthen brand equity in a dynamic and diverse marketplace.

RESEARCH HUB International Multidisciplinary Research JournalVol. 12(5)
Kurukshetra University (IN)
Openalex Percentile: Top 86%
Digital Marketing and Social Media
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Examining Brand Equity through Loyalty and Quality: A Cross-Sector Analysis — B. S. Bodla, Anupama Chauhan · RESEARCH HUB International Multidisciplinary Research Journal (2025) | TGRS Research Map | TGRS