The Influence of Social Media Exposure on Consumer Behavior and Purchase Decisions of Consumer Products

This paper examines the influence of social media exposure on consumer behavior and purchase decisions in the digital marketplace, with a special focus on the Filipino consumer segment. Using a systematic literature review framework, this study synthesizes findings from recent conceptual works to highlight how online reviews, influencer marketing, and user-generated content shape purchasing decisions. The study reveals that platforms such as Facebook, Instagram, TikTok, Twitter/X, and YouTube significantly affect consumer trust, brand loyalty, and purchase intent. Exposure to peer reviews and influencer endorsements fosters credibility, while targeted advertisements enhance familiarity and urgency among consumers. Demographic variations are evident, with younger audiences showing a higher sensitivity to influencer content and older consumers valuing detailed product reviews. Furthermore, the study identifies actionable strategies for businesses: leveraging authentic content, promoting peer recommendations, and employing data-driven, personalized advertisements to strengthen brand loyalty and drive purchase intent. By consolidating the latest evidence, this paper offers practical insights for marketers aiming to harness social media's power in crafting effective digital marketing strategies and optimizing brand engagement in evolving digital ecosystems.

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Institutions

Publication Details

Journal
Journal of Economics Management and Trade
Published
2025-05-19
DOI
https://doi.org/10.9734/jemt/2025/v31i61300
Citations
2
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
8.40
Controls
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article

The Influence of Social Media Exposure on Consumer Behavior and Purchase Decisions of Consumer Products

Andrew Chan
2 citations
Journal of Economics Management and Trade
Digital Marketing and Social Media
8.40
article

The Influence of Social Media Exposure on Consumer Behavior and Purchase Decisions of Consumer Products

Andrew Chan
article en
2 citations

Abstract

This paper examines the influence of social media exposure on consumer behavior and purchase decisions in the digital marketplace, with a special focus on the Filipino consumer segment. Using a systematic literature review framework, this study synthesizes findings from recent conceptual works to highlight how online reviews, influencer marketing, and user-generated content shape purchasing decisions. The study reveals that platforms such as Facebook, Instagram, TikTok, Twitter/X, and YouTube significantly affect consumer trust, brand loyalty, and purchase intent. Exposure to peer reviews and influencer endorsements fosters credibility, while targeted advertisements enhance familiarity and urgency among consumers. Demographic variations are evident, with younger audiences showing a higher sensitivity to influencer content and older consumers valuing detailed product reviews. Furthermore, the study identifies actionable strategies for businesses: leveraging authentic content, promoting peer recommendations, and employing data-driven, personalized advertisements to strengthen brand loyalty and drive purchase intent. By consolidating the latest evidence, this paper offers practical insights for marketers aiming to harness social media's power in crafting effective digital marketing strategies and optimizing brand engagement in evolving digital ecosystems.

Journal of Economics Management and TradeVol. 31(6)
Carlos Hilado Memorial State University (PH)
Openalex Percentile: Top 3%
Digital Marketing and Social Media
8.40
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