A research on roles and trends of artificial intelligence in human resources management

Human resources management (HRM), aiming at effectively managing the asset that matters the most in an organization—its human capital, is an organization’s most complex and challenging goal. To improve the efficiency and effectiveness of HRM processes, attempts to get diverse strategies and various tools have been made by researchers.They have pointed out that it is important to identify the factors affecting HRM, such as lack of personalized employee development plans and insufficient data-driven decision making. Solutions to these challenges referred in HRM can be found in the development of artificial intelligence (AI). What is AI? AI is the computer science subject that focuses on the development of systems capable of operating tasks which require human-like intelligence, like pattern recognition, data analysis, decision making and so on. The potential of applying AI in HRM, especially for automating complex tasks and deriving insights from vast amounts of employee data, has been revealed by several previous applications. For example, AI-powered systems can be used for resume screening, candidate assessment, personalized training, and predicting employee turnover. Researchers have found out what roles AI can play in HRM, such as being used as an intelligent assistant, decision support tool, and strategic partner. By conducting bibliometric mapping analysis and a systematic review on existing published studies on the Web of Science database, this research tries to find out the roles and developing trends of AI in human resources management (AIHRM). And this research mainly takes the application domains, target employee groups, research methods, adopted AI technologies, research issues, and roles of AI into account when it comes to the dimensions of AIHRM research. This research can reveal the advancements of AI in HRM research and will recommend potential themes for future research.