Preserving and disseminating cultural heritage information in Vietnam’s provincial public libraries

Purpose Public libraries are essential in acquiring, preserving, and sharing cultural heritage information in the digital age through a variety of formats and activities. This study aimed to assess librarians’ awarenesses regarding the significance of cultural heritage information and to explore measures for its preservation and dissemination in provincial public libraries in Vietnam. Design/methodology/approach Using quantitative research methods, data were collected via a questionnaire from library staff at 13 provincial public libraries across Vietnam. As a result, we collected 275 valid questionnaires from library staff for further data analysis. Findings The research findings revealed that public library staff in Vietnam recognize the importance of CHI preservation and dissemination, but they encounter considerable challenges related to resources, technology and staffing. While library staff place high importance on the role of libraries in CHI preservation, their ability to implement preservation efforts is constrained by a lack of expertise and practical skills. The findings also reveal that staff in the Northern and Southern regions have greater awareness of their individual and institutional roles in CHI preservation than those in the Central region. Originality/value By advancing cultural heritage preservation efforts, this study significantly influences policy development and reinforces the essential role of libraries in safeguarding and distributing cultural heritage within local communities. The findings provide librarians with valuable guidance on their responsibilities, presenting them with effective practices and innovative approaches to enhance preservation and public access to heritage information.