The relationship between Sense of Community and perceived service quality: rethinking the role of local communities in sustaining rural health and social care

This study underscored a significant positive relationship between SoC and perceived service quality. As traditional approaches become less viable due to escalating demands and limited resources, SoC could be a valuable asset for local communities in taking more responsibility for their own health. SoC could be central in shaping a new season of rural health and social care policies aimed at ensuring the sustainable delivery of services. Such policies should emphasize the proactive engagement of local communities and the shift in professional roles from sole providers to advocates and enablers of these empowered communities.

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Publication Details

Journal
BMC Health Services Research
Published
2025-05-19
DOI
https://doi.org/10.1186/s12913-025-12817-3
Citations
3
Primary Topic
Community Health and Development
Type
article
Field-Weighted Citation Impact
8.45

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article

The relationship between Sense of Community and perceived service quality: rethinking the role of local communities in sustaining rural health and social care

Nicola Spezia, Sabina Nuti, Sabina De Rosis
3 citations
BMC Health Services Research
Community Health and Development
8.45
article

The relationship between Sense of Community and perceived service quality: rethinking the role of local communities in sustaining rural health and social care

Nicola Spezia, Sabina Nuti, Sabina De Rosis
article en
3 citations

Abstract

This study underscored a significant positive relationship between SoC and perceived service quality. As traditional approaches become less viable due to escalating demands and limited resources, SoC could be a valuable asset for local communities in taking more responsibility for their own health. SoC could be central in shaping a new season of rural health and social care policies aimed at ensuring the sustainable delivery of services. Such policies should emphasize the proactive engagement of local communities and the shift in professional roles from sole providers to advocates and enablers of these empowered communities.

BMC Health Services ResearchVol. 25(1)
Scuola Superiore Sant'Anna (IT)
Fondazione Cassa di Risparmio di Lucca
Openalex Percentile: Top 3%
Community Health and Development
8.45
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