The relationship between Sense of Community and perceived service quality: rethinking the role of local communities in sustaining rural health and social care
This study underscored a significant positive relationship between SoC and perceived service quality. As traditional approaches become less viable due to escalating demands and limited resources, SoC could be a valuable asset for local communities in taking more responsibility for their own health. SoC could be central in shaping a new season of rural health and social care policies aimed at ensuring the sustainable delivery of services. Such policies should emphasize the proactive engagement of local communities and the shift in professional roles from sole providers to advocates and enablers of these empowered communities.
Authors
- Nicola Spezia (ORCID: https://orcid.org/0000-0001-5116-0299)
- Sabina Nuti (ORCID: https://orcid.org/0000-0002-2093-1828)
- Sabina De Rosis (ORCID: https://orcid.org/0000-0002-8781-401X)
Institutions
- Scuola Superiore Sant'Anna (IT)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-05-19
- DOI
- https://doi.org/10.1186/s12913-025-12817-3
- Citations
- 3
- Primary Topic
- Community Health and Development
- Type
- article
- Field-Weighted Citation Impact
- 8.45
Funders
- Fondazione Cassa di Risparmio di Lucca