Unlocking AI for Smarter Processes with Intelligent Process Automation
Intelligent Process Automation (IPA) is revolutionizing digital transformation by combining artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to optimize and automate complex business processes. IPA incorporates cognitive characteristics that enable computers to learn, adapt, and make data-driven judgments which can help organizations increase operational efficiency, accuracy, and scalability because to this synergy. By improving customer experience, optimizing processes, and decreasing manual labor, IPA promotes digital transformation. Being a non-invasive technology, it seamlessly integrates with current IT systems, reducing interference and optimizing performance. Businesses that use IPA are better equipped to handle massive amounts of unstructured data, adapt to changing market needs, and stay in compliance with legal obligations. By enabling businesses to automate end-to-end processes, IPA contributes to improved employee satisfaction, as routine tasks are offloaded, allowing teams to focus on strategic, value-added activities. As more organizations adopt IPA, it is set to become a cornerstone of digital transformation, empowering businesses to stay competitive in an increasingly digital-first world.
Authors
- Mohammad Mahbubi Ali (ORCID: https://orcid.org/0009-0004-6923-7193)
Institutions
- PNC Financial Services (United States) (US)
Publication Details
- Journal
- Software engineering
- Published
- 2024-11-22
- DOI
- https://doi.org/10.5923/j.se.20241102.03
- Primary Topic
- Robotic Process Automation Applications
- Type
- article
- Field-Weighted Citation Impact
- 0.00