THE ROLE OF BPM IN ESG ADOPTION: TOWARD GREENER BUSINESS PROCESSES IN POLAND

Purpose: The primary aim of this paper is to explore the integration of Business Process Management (BPM) with ESG principles, focusing on the role of BPM maturity (BPM M) in enhancing sustainability practices. Design/methodology/approach: The article employs methods such as a literature review based on Web of Science and Scopus databases, as well as the desk research method focusing on Green BPM research. Findings: The study revealed that organizations with higher BPM M levels integrate ESG principles more effectively, demonstrating greater environmental awareness, process monitoring, and use of green performance indicators. Integrating BPM with ESG requirements addresses growing regulatory and social pressures, enabling systematic environmental impact monitoring and operational efficiency optimization. Research limitations/implications: The main research limitations stem from the use of findings presented in the report on Green BPM in Poland. These limitations primarily relate to the non-random sample of organizations that participated in the study. Practical implications: In terms of practical implications, the article provides insights for management practitioners seeking concepts that integrate process management with the requirements imposed by ESG. Social implications: The article highlights the potential of aligning BPM with ESG requirements to drive sustainable practices, contributing to broader societal goals such as environmental protection, social equity, and corporate transparency. By fostering more responsible business operations, it supports the creation of value not only for organizations but also for communities and stakeholders impacted by these processes. Originality: The originality of this article lies primarily in its integrative perspective on BPM and ESG, with a particular focus on the operational dimension. It emphasizes the importance of adopting the key concept of the business process in ESG reporting, especially within organizations. Additionally, it highlights the critical context of BPM M and presents solutions aimed at simultaneously increasing BPM M level to more effectively achieve ESG objectives.