Digital Transformation in Developing Competencies and Talents in Human Resources

Abstract— the current research aims to study the impact of digital transformation on improving human resources in Iraqi commercial banks. As well to determine how Iraqi commercial banks benefit from digital technologies in developing human resources talents. The "Role of Digital Transformation in Enhancing Human Resources Competencies and Talents in Iraqi Commercial Banks" was studied through a case study of Rafidain and Rashid Banks in Baghdad. The questionnaire method was used to collect data from 60 employees, and 51 questionnaires were analyzed using SPSS. By improving the digital competencies of employees, banks can increase their competitiveness and achieve higher performance, which contributes to strengthening their position in the market and increasing their effectiveness in providing banking services. The research concluded the impact of digital transformation in enhancing competencies and talents in human resources is statistically significant. These results have theoretical implications for understanding how digital transformation relates to competencies and Talents in Iraqi commercial banks. Implications of the results are thought of future Iraqi commercial banks directions are identified. Keywords— Digital transformation, enhancing competencies, enhancing talent, human resources