Comparative Study on E-Government Implementation: Lessons from Developed and Developing Countries

This study uses a Systematic Literature Review (SLR) approach to compare e-government implementation in developed and developing countries based on 2014-2025 literature. The findigs show that developed countries excel in digital infrastructure maturity, integrated policies, use-centric services, and strong data protection. In contrast, developing countries continue to face various challenges. The success of e-government is not only determined by technology, but also institutions, digital leadership, and public participation. This study recommends the formulation of an inclusive national e-government strategy, strengthening regulations, and public engagement as the key to effective and sustainable public sector digital transformation.

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Publication Details

Journal
Dinasti International Journal of Management Science
Published
2025-04-26
DOI
https://doi.org/10.38035/dijms.v6i4.4570
Primary Topic
E-Government and Public Services
Type
article
Field-Weighted Citation Impact
0.00
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article

Comparative Study on E-Government Implementation: Lessons from Developed and Developing Countries

Nirwana Nirwana, Haliah Haliah, Wafiq Azizah Reski Amaliah
Dinasti International Journal of Management Science
E-Government and Public Services
article

Comparative Study on E-Government Implementation: Lessons from Developed and Developing Countries

Nirwana Nirwana, Haliah Haliah, Wafiq Azizah Reski Amaliah
article en

Abstract

This study uses a Systematic Literature Review (SLR) approach to compare e-government implementation in developed and developing countries based on 2014-2025 literature. The findigs show that developed countries excel in digital infrastructure maturity, integrated policies, use-centric services, and strong data protection. In contrast, developing countries continue to face various challenges. The success of e-government is not only determined by technology, but also institutions, digital leadership, and public participation. This study recommends the formulation of an inclusive national e-government strategy, strengthening regulations, and public engagement as the key to effective and sustainable public sector digital transformation.

Dinasti International Journal of Management ScienceVol. 6(4)
Hasanuddin University (ID)
Openalex Percentile: Top 88%
E-Government and Public Services
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