Exploring the Influence of Intercultural Work Culture on Employee Productivity in Multinational Companies

A cross-cultural work culture within a multinational company plays a crucial role in determining employee effectiveness and productivity. Cultural diversity in the workplace can provide benefits in the form of innovation and work efficiency, but also presents communication challenges and differences in values and norms. This study aims to analyze the impact of cross-cultural work culture on employee productivity in multinational companies. Using a phenomenological qualitative approach, data was collected through in-depth interviews and participatory observation of employees working in a multicultural environment. The results showed that cultural diversity encourages creativity and team effectiveness, but also causes communication and adaptation barriers that affect individual performance. It was found that companies that implemented flexible management strategies and cross-cultural training programs were able to improve the effectiveness of employee communication and collaboration. The conclusion of this study emphasizes the importance of management's role in managing cultural diversity in order to become a competitive advantage for the company.

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Publication Details

Journal
Dinasti International Journal of Management Science
Published
2025-04-23
DOI
https://doi.org/10.38035/dijms.v6i4.4392
Primary Topic
International Student and Expatriate Challenges
Type
article
Field-Weighted Citation Impact
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article

Exploring the Influence of Intercultural Work Culture on Employee Productivity in Multinational Companies

Syamsunasir Syamsunasir, Erita Andriyani
Dinasti International Journal of Management Science
International Student and Expatriate Challenges
article

Exploring the Influence of Intercultural Work Culture on Employee Productivity in Multinational Companies

Syamsunasir Syamsunasir, Erita Andriyani
article en

Abstract

A cross-cultural work culture within a multinational company plays a crucial role in determining employee effectiveness and productivity. Cultural diversity in the workplace can provide benefits in the form of innovation and work efficiency, but also presents communication challenges and differences in values and norms. This study aims to analyze the impact of cross-cultural work culture on employee productivity in multinational companies. Using a phenomenological qualitative approach, data was collected through in-depth interviews and participatory observation of employees working in a multicultural environment. The results showed that cultural diversity encourages creativity and team effectiveness, but also causes communication and adaptation barriers that affect individual performance. It was found that companies that implemented flexible management strategies and cross-cultural training programs were able to improve the effectiveness of employee communication and collaboration. The conclusion of this study emphasizes the importance of management's role in managing cultural diversity in order to become a competitive advantage for the company.

Dinasti International Journal of Management ScienceVol. 6(4)
Universitas Suryadarma (ID)
Openalex Percentile: Top 88%
International Student and Expatriate Challenges
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Exploring the Influence of Intercultural Work Culture on Employee Productivity in Multinational Companies — Syamsunasir Syamsunasir, Erita Andriyani · Dinasti International Journal of Management Science (2025) | TGRS Research Map | TGRS