The Impact of Digital Transformation on the Business Sustainability of MSMEs in Denpasar City

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in Indonesia's economy; however, they face significant challenges in sustaining their businesses in the digital era. This study aims to analyze the impact of digital technology adoption and digital skills on the business sustainability of MSMEs in Denpasar City. A quantitative descriptive approach was employed, utilizing primary data collected through questionnaires from 100 respondents. The findings indicate that both digital technology adoption and digital skills have a positive and significant influence on MSME business sustainability. The implementation of digital technology has been proven to enhance operational efficiency, expand market reach, and strengthen competitiveness. However, challenges such as limited digital literacy, financial constraints, and uneven technological infrastructure remain significant obstacles. This study concludes that digital transformation, supported by well-planned strategies and stakeholder collaboration, can drive the sustainability of MSMEs in Denpasar City.

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Publication Details

Journal
Dinasti International Journal of Management Science
Published
2025-03-30
DOI
https://doi.org/10.38035/dijms.v6i4.4300
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
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article

The Impact of Digital Transformation on the Business Sustainability of MSMEs in Denpasar City

I Dewa Ayu Eka Pertiwi, Dwi Sihwinarti, Gede Puspa, Ni Komang Prasiani
Dinasti International Journal of Management Science
SMEs Development and Digital Marketing
article

The Impact of Digital Transformation on the Business Sustainability of MSMEs in Denpasar City

I Dewa Ayu Eka Pertiwi, Dwi Sihwinarti, Gede Puspa, Ni Komang Prasiani
article en

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in Indonesia's economy; however, they face significant challenges in sustaining their businesses in the digital era. This study aims to analyze the impact of digital technology adoption and digital skills on the business sustainability of MSMEs in Denpasar City. A quantitative descriptive approach was employed, utilizing primary data collected through questionnaires from 100 respondents. The findings indicate that both digital technology adoption and digital skills have a positive and significant influence on MSME business sustainability. The implementation of digital technology has been proven to enhance operational efficiency, expand market reach, and strengthen competitiveness. However, challenges such as limited digital literacy, financial constraints, and uneven technological infrastructure remain significant obstacles. This study concludes that digital transformation, supported by well-planned strategies and stakeholder collaboration, can drive the sustainability of MSMEs in Denpasar City.

Dinasti International Journal of Management ScienceVol. 6(4)
Universitas Teknologi Indonesia (ID)
Openalex Percentile: Top 82%
SMEs Development and Digital Marketing
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