Conflicts in the Medical Environment: Causes, Diagnosis, and Resolution Strategies

Conflicts in medical teams can detrimentally affect the quality of care and team productivity, making their study crucial. This research aimed to analyze the causes of conflicts, explore ethical and legal aspects, and suggest resolution strategies. Bibliographic sources and regulatory documents were studied, and an anonymous survey of 90 medical workers was conducted using V. F. Riahovski’s “Self-Assessment of Conflictuality” test. Results indicated that primary conflict drivers include poor communication, stress, and limited resources. Effective conflict resolution requires enhanced communication skills, fostering a collaborative culture, transparent procedural implementation, and psychological support, all of which can greatly improve workplace dynamics.

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Publication Details

Journal
Bulletin of the Academy of Sciences of Moldova Medical Sciences
Published
2024-12-01
DOI
https://doi.org/10.52692/1857-0011.2024.2-79.33
Primary Topic
Conflict Management and Negotiation
Type
article
Field-Weighted Citation Impact
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article

Conflicts in the Medical Environment: Causes, Diagnosis, and Resolution Strategies

Constantin Pisarenco, Irina Volosciuc, Mihaela Manea, Eugenia Cheianu et al.
Bulletin of the Academy of Sciences of Moldova Medical Sciences
Conflict Management and Negotiation
article

Conflicts in the Medical Environment: Causes, Diagnosis, and Resolution Strategies

Constantin Pisarenco, Irina Volosciuc, Mihaela Manea, Eugenia Cheianu, Victoria Nicolaev
article en

Abstract

Conflicts in medical teams can detrimentally affect the quality of care and team productivity, making their study crucial. This research aimed to analyze the causes of conflicts, explore ethical and legal aspects, and suggest resolution strategies. Bibliographic sources and regulatory documents were studied, and an anonymous survey of 90 medical workers was conducted using V. F. Riahovski’s “Self-Assessment of Conflictuality” test. Results indicated that primary conflict drivers include poor communication, stress, and limited resources. Effective conflict resolution requires enhanced communication skills, fostering a collaborative culture, transparent procedural implementation, and psychological support, all of which can greatly improve workplace dynamics.

Bulletin of the Academy of Sciences of Moldova Medical SciencesVol. 79(2)
Phthisiopneumology Institute "Chiril Draganiuc" (MD)
Openalex Percentile: Top 52%
Conflict Management and Negotiation
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