Clinical Trust in Data-Driven Decision Support Tools: Qualitative Interview Study

Data-driven clinical decision support (CDSS) is increasingly available to healthcare practitioners (HCPs), yet little is known about their trust in such tools. Primary care and oncology practitioners were interviewed about their use of data-driven CDSS, understanding of development processes, and trustworthiness. Preliminary results show they find the tools useful for shared decision making with patients, but emphasise clinical judgement when interpreting recommendations. Understanding of development and evaluation is limited, but HCPs' wider expertise provides insight into key concepts. In future work, we will explore whether greater clinical involvement in CDSS development and evaluation enhances trustworthiness.