Challenges for People with Depression in Using Online Mental Health Communities (OMHCs) in Saudi Arabia

Depression is one of the most prevalent mental health illnesses and a significant public health concern in Saudi Arabia. Due to misconceptions about mental health diseases, such as depression, in Saudi Arabia, there is widespread stigma. Many people with depression, therefore, seek health information via social media such as blogs, microblogs, and online communities. Online mental health communities (OMHCs) have been developed only recently in the country. This study explores the challenges people experience when engaging in OMHCs. A sample of 1,422 posts was generated from two OMHCs and analyzed using inductive thematic analysis. Three main themes were identified: misinformation, triggering vulnerability, and judgment. Findings from this study will be shared with the OMHCs and will help administrators to develop strategies and policies to enhance the experience of people with depression in using OMHCs.