AI-Powered Student Assistance Chatbot for Department of Technical Education Using NLP AND ML
Abstract: Inthedigitalage,educationalinstitutions areincreasinglyadoptingintelligenttechnologiesto enhance student services and streamline academic support. This project proposes the development of an AI-powered student assistance chatbot specifically designed for the Department of TechnicalEducation,utilizingNaturalLanguage Processing (NLP) and Machine Learning (ML) techniques.Thechatbotservesasavirtualassistant, capable ofunderstanding andresponding tostudent queries related to admissions, courses, examination schedules, fees, placements, and more—anytime and anywhere. ByintegratingNLP,thechatbotcaninterpretnatural language queries, making interactions human-like andintuitive. MLalgorithmsareemployedtoenable the chatbot to learn from historical interactions, continuously improving itsaccuracy and relevance. Thesystemistrainedondomain-specificdataandis designed to handle multilingual inputs, ensuring accessibility for a diverse student population. This AI-driven solution not only reduces the workload of administrative staff but also enhances studentsatisfaction byproviding instant,consistent, and round-the-clock support. Furthermore, it promotes digital transformation in education and demonstrates the potentialofAIincreatingsmarter, more efficient academic environments
Authors
- Thota Hari Mani Kanta
Publication Details
- Journal
- International Journal for Research in Applied Science and Engineering Technology
- Published
- 2025-05-16
- DOI
- https://doi.org/10.22214/ijraset.2025.70907
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00