Exploring the role of interpersonal skills and educational technologies in higher education: Perspectives from teachers and students

This study explores the role of interpersonal skills and educational technologies in higher education, specifically at Mohammed V University of Rabat in Morocco, with a focus on enhancing the employability of young graduates. A descriptive, cross-sectional design was used, involving 150 participants, including both teachers and students from various faculties. The study aimed to examine their perceptions of the impact of interpersonal skills and the use of digital tools on teaching and learning outcomes, which are essential for improving career prospects. Data were gathered via a comprehensive five-part questionnaire assessing participants' views on the importance of interpersonal skills and the integration of educational technologies in their academic experiences. The results revealed that 91% of teachers and 87% of students identified communication, teamwork, and problem-solving as the most important soft skills for academic success and future employability. Additionally, 68% of teachers and 95% of students reported the regular use of educational technologies, such as learning management systems (LMS) and multimedia tools. A positive correlation was found between the use of these technologies and the development of critical interpersonal skills, including autonomy, critical thinking, and time management. These technologies also provide an interactive and engaging environment that enhances both learning and teaching experiences. Despite limited formal training in these areas, both teachers and students acknowledge the value of educational technologies in fostering soft skills and improving learning outcomes. These findings suggest that further integration of digital tools in teaching practices could enhance students' academic ability, professional development, and employability in a competitive job market, as well as contribute to their long-term career success.