CONSTRUCTION AND PRELIMINARY APPLICATION EFFECTIVENESS OF AN INFORMATICS-INTEGRATED TRADITIONAL CHINESE MEDICINE PREVENTIVE TREATMENT SERVICE MODEL

Objective: To construct an informatics-integrated Traditional Chinese Medicine (TCM) preventive treatment service model and evaluate its effectiveness in improving service efficiency, patient compliance, satisfaction, and health outcomes. Methods: Based on the TCM preventive treatment concept, a digital service model was designed, incorporating intelligent constitution identification, personalized intervention, remote follow-up, and real-time monitoring, implemented using a B/S architecture and cloud deployment. A randomized controlled study was conducted at our hospital’s preventive treatment clinic from June 2024 to February 2025, involving 216 sub-health patients (aged 18–65 years) randomly assigned to an informatics service group (n=108) or a traditional service group (n=108). Evaluation metrics included service efficiency, follow-up completion rate, compliance, satisfaction, and sub-health improvement rate, analyzed using t-tests and χ2 tests. Results: The informatics group outperformed the traditional group in constitution identification accuracy (90.4% vs. 82.1%, P