Knowledge Management Implementation and Employee Work Performance: Insights from a Saudi Arabian Universities-based Survey

This study seeks to explore the connection between employees' knowledge management practices at six Saudi universities and their job performance and identify barriers to implementing knowledge management and the necessary steps to enhance it. Utilizing a quantitative descriptive-analytical method, the study gathered data through a questionnaire distributed to 280 employees regarding their perspectives on how knowledge management influences their job performance. Saudi universities have made significant progress in implementing knowledge management. Most employees believe that their institutions prioritize the application of knowledge and actively seek to acquire insights and experience by investing in the development of their members. They feel that the universities provide a conducive work environment, encourage learning within teams, and offer the necessary technical infrastructure. Ultimately, based on the findings, we offer various recommendations to enhance employees' job performance by raising awareness about sharing experiences and skills.