Technology capabilities and firm innovation in the manufacturing industry: serial mediation of knowledge acquisition and knowledge exploration practices

Purpose This study uses a resource-based view as a theoretical basis to propose and test a research model that examines the influence of technology capabilities on firm innovation, with the serial mediation of knowledge acquisition and knowledge exploration practices. Design/methodology/approach This study collects a sample of 212 manufacturing firms in Vietnam using a survey questionnaire. Structural equation modeling with SmartPLS is used to analyze and test the research hypotheses. Findings Results show a positive and direct influence of technology capabilities on firm innovation. Knowledge acquisition also positively mediates the link between technology capabilities and knowledge exploration practices. Knowledge exploration practices positively mediate the link between technology capabilities and firm innovation. Moreover, knowledge acquisition and knowledge exploration practices play a positive serial mediation between technology capabilities and firm innovation. Originality/value This study tests a research model that provides new insight into the relationship between technology capabilities and firm innovation, with the serial mediating mechanisms of knowledge acquisition and knowledge exploration practices. The research model has not been examined in the current literature. Thus, the findings of this study provide implications for researchers and business managers in understanding and making decisions to enhance firm innovation from technology capabilities, knowledge acquisition and knowledge exploration practices.