Patients’ Perceptions of Artificial Intelligence Acceptance, Challenges, and Use in Medical Care: Qualitative Study
Patients were generally open to the use of AI in medical care as a support tool rather than as an independent decision-making system. Acceptance and successful use of AI in medical care could be achieved if it is easy to use, adapted to individual characteristics of the users, and accessible to everyone, with the primary aim of enhancing patient well-being. AI in health care requires a regulatory framework, quality standards, and monitoring to ensure socially fair and environmentally sustainable development. However, the successful implementation of AI in medical practice depends on overcoming the mentioned challenges and addressing user needs.
Authors
- Timo Apfelbacher (ORCID: https://orcid.org/0009-0003-0149-695X)
- Sarah Negash (ORCID: https://orcid.org/0000-0002-2302-0472)
- Kathleen Denny
- Jana Gundlack
- Thomas Frese (ORCID: https://orcid.org/0000-0001-9745-5690)
- Susanne Unverzagt (ORCID: https://orcid.org/0000-0002-0108-0415)
- Carolin Thiel (ORCID: https://orcid.org/0000-0002-9838-6399)
- Charlotte Buch
- Jan Christoph (ORCID: https://orcid.org/0000-0003-4369-3591)
- Rafael Mikolajczyk (ORCID: https://orcid.org/0000-0003-1271-7204)
Institutions
- Friedrich-Alexander-Universität Erlangen-Nürnberg (DE)
- Martin Luther University Halle-Wittenberg (DE)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2025-05-15
- DOI
- https://doi.org/10.2196/70487
- Citations
- 19
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 12.43