The Mediating Role of Work Flexibility in the Relationship Between Hybrid Work Models and Employee Retention in the Post-Pandemic Era Among Selected Private Business Colleges in Lucena City

Aim: This study aimed to examine the role of work flexibility in the relationship between hybrid work models and employee retention among selected private business colleges in Lucena City.It sought to assess the impact of hybrid work arrangements on employee satisfaction and retention and identify the mediating effect of work flexibility.Additionally, the study aimed to provide recommendations to optimize hybrid work strategies to enhance employee retention and satisfaction.Methodology: A quantitative approach employing a descriptive-correlational design was used to analyze the relationship between hybrid work models, work flexibility, and employee retention.Survey data were collected from faculty and administrative staff working under hybrid setups in selected private business colleges.Structural equation modeling (SEM) was applied to test the mediating effect of work flexibility on employee retention. Results:The study found that work flexibility significantly influenced employee retention in hybrid work models.Employees reported increased job satisfaction and commitment when provided with flexible work options.The direct relationship between hybrid work models and employee retention was partially mediated by work flexibility, indicating that the perceived ability to balance work and personal life enhances overall retention rates.Faculty and administrative staff rated work-life balance positively (mean = 4.25), while satisfaction with hybrid work arrangements was moderate (mean = 3.67).Perceived support from management for hybrid work was also rated moderately high (mean = 4.12).Challenges included inconsistent communication (mean = 3.15) and lack of clear policies on hybrid work (mean = 3.27).Despite these challenges, respondents expressed a positive outlook on longterm hybrid work implementation (mean = 4.05). Conclusion:The study concluded that hybrid work models can improve employee retention with effective work flexibility policies.Perceived flexibility enhances job satisfaction and commitment, contributing to improved employee retention.Recommendations include establishing hybrid work policies, improving communication channels, and providing consistent employee support.Institutions can enhance workforce management by leveraging hybrid work models to meet employee needs and improve retention.