Securing the Skies: A Value-Centric Approach to Modernizing the FAAD C2 System

In the evolving combat landscape, upgrading the U.S. Military’s Counter-Rocket, Artillery, Mortar (C-RAM), and Unmanned Aerial Systems (C-UAS) defenses is essential. Central to this upgrade is the Forward Area Air Defense Command and Control (FAAD C2) system, which is vital for air defense and protecting assets. This study aims to refine the FAAD C2 interface, enhance user experience, and minimize operator burden with human-centered design and the Systems Decision Process. Collaborative feedback from FAAD C2 operators, the Integrated Fires Rapid Capability Office (IFRCO), Northrop- Grumman, and the Massachusetts Institute of Technology Research and Engineering (MITRE) Corporation has shaped a strategy for interface improvement. Recommendations focus on applying semiotic principles and optimizing user experience to maintain FAAD C2’s efficacy in defending against current and emergent air threats, offering a focused approach to defense innovation.