Characteristics and triage in older citizens calling a semi-acute medical helpline in Denmark: a prospective cohort study
The MH1813 triage revealed that older callers were triaged to Face-to-face consultations if they had high DOW or were men representing a higher level of comorbidities than women. The patients' perspectives on being alone, loneliness, rejection of Face-to-face triage, and the re-transition dilemma, needs to be further investigated.
Authors
- Anette Lykke Hindhede (ORCID: https://orcid.org/0000-0002-0658-4858)
- Rasmus Bo Hasselbalch
- Tom Møller (ORCID: https://orcid.org/0000-0003-1908-258X)
- Fredrik Folke (ORCID: https://orcid.org/0000-0002-2284-7857)
- Kasper Karmark Iversen (ORCID: https://orcid.org/0000-0003-0504-8487)
- Sandra Mandrup Johansen
Institutions
- University of Copenhagen (DK)
- Frederiksberg Hospital (DK)
- Copenhagen University Hospital (DK)
- Gentofte Hospital (DK)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-05-14
- DOI
- https://doi.org/10.1186/s12913-025-12773-y
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Københavns Universitet