INDIVIDUAL AND ORGANISATIONAL RESILIENCE: EFFECTS OF PSYCHOLOGICAL CAPITAL AND PERCEIVED ORGANISATIONAL SUPPORT

Organizational resilience (OR) refers to an organization's ability to anticipate, prepare for, respond to and adapt to sudden changes or shocks (Bernard and Bhamra, 2011).It is the result of strategic and operational logic (Ismail et al., 2011) and resources.Among individual resources, psychological capital (PsyCap) corresponds to an individual's state of positive psychological development.It is characterized by: (1) the perceived ability and the necessary effort to succeed in difficult tasks (self-efficacy); (2) a positive attitude towards success (optimism); (3) persistence and the ability to redirect strategies towards success (hope); and (4) the ability to overcome difficulties and problems in order to succeed (resilience) (Luthans et al., 2007).Among organizational resources, we are interested in perceived organizational support (POS) which is defined as employees' perceptions of the importance that the organization attaches to the well-being of its employees and the recognition of their contributions (Eisenberger et al., 1986).In this study, we focus on the impact of these individual (PsyCap) and organizational (POS) resources on job satisfaction (Locke, 1976).Our hypotheses are (1) that all variables will be positively correlated, (2) that PsyCap and POS will positively influence satisfaction and (3) that PsyCap will play a mediating role between POS and satisfaction.The study included 252 working adults, 192 of whom were military trainee pilots from the Air Force and Space Force.Of the 252, 33% (n=82) were aged 18-24, 57% (n=143) were aged 25-34 and 10% were aged 35 and over.They anonymously completed an online questionnaire assessing PsyCap (French Psychological Capital Questionnaire, 24 items, Choisay et al., 2021), POS (9 items, Tungisa and Pohl, 2020) and job satisfaction (1 item, Tavani et al., 2014).Correlations, linear regressions and a mediation analysis will be performed using JASP (version 0.18.3).Results showed that both POS and PsyCap positively influenced job satisfaction (p<.001).The mediation analysis revealed the mediating role of PsyCap between POS and job satisfaction.We will discuss the results in the light of the literature.We will set out the limitations of the study and propose concrete courses of action for organizations to enable them to optimize their organizational resilience.