Mitigating patients' negative responses to health care asset sharing through explanatory information provision

Explanatory information provision is crucial for implementing shared asset use strategies in the health care sector, because it offers the potential to mitigate the negative effects of such uses on patient outcomes. Health care providers pursuing shared asset strategies should provide patients with clear information about the shared asset, to prevent adverse effects.

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Publication Details

Journal
Health Care Management Review
Published
2025-05-09
DOI
https://doi.org/10.1097/hmr.0000000000000445
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Mitigating patients' negative responses to health care asset sharing through explanatory information provision

Gianfranco Walsh, Caroline Rothert-Schnell, Sebastian Böddeker
Health Care Management Review
Customer Service Quality and Loyalty
article

Mitigating patients' negative responses to health care asset sharing through explanatory information provision

Gianfranco Walsh, Caroline Rothert-Schnell, Sebastian Böddeker
article en

Abstract

Explanatory information provision is crucial for implementing shared asset use strategies in the health care sector, because it offers the potential to mitigate the negative effects of such uses on patient outcomes. Health care providers pursuing shared asset strategies should provide patients with clear information about the shared asset, to prevent adverse effects.

Health Care Management ReviewVol. 50(3)
Leibniz University Hannover (DE), Apple (Israel) (IL)
Partnerships for the goals
Openalex Percentile: Top 88%
Customer Service Quality and Loyalty
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