Job Satisfaction Assessment in IT Companies in Hanoi

The information technology workforce in Vietnam is only 1.1% of the total labor force. The level of information technology workforce in Vietnam is quite low compared to technology-oriented countries such as the USA (4%), Korea (2.5%) or India (1.78%). The total revenue of the information technology industry in the first 5 months of 2023 is estimated to reach over VND 1.22 million (equivalent to $52.2 billion), 8% less than the same period in 2022. What are the reasons affecting the information technology industry, the ratio of human resources and the quality of information technology human resources in information technology enterprises in recent times are issues that are still being researched. Job satisfaction is a measure of how satisfied an employee is with his or her job. Typical factors affecting comprehensive satisfaction include working conditions, pay, comfort and safety, and job content. We have developed a questionnaire to investigate the level of job satisfaction among the employees of IT companies to understand whether the nature of the job is suitable for the employees working in the departments and whether they have been assigned jobs according to their experience, abilities, and personal needs.