Improving Supply Chain Management Through Robotic Process Automation

Abstract The automation of tasks in supply chain management (SCM) is evolving rapidly; every segment of SCM is influenced by digital change and the necessity to become more agile, efficient, and adaptable. To regularly achieve strong performance, supply chain management (SCM) needs to concentrate on higher-value tasks that yield substantial outcomes. Automating routine, lower-value tasks is crucial for the ongoing effectiveness and sustainability of supply chain management (SCM) while also enhancing results. By utilizing software robots, errors arising from manual handling of SCM functions can be eliminated. These robots can prevent downtime by keeping a record of actions taken. Operating 24 hours a day, 7 days a week, software robots can be deployed swiftly as they function on the current systems already in use in SCM. Robotic Process Automation (RPA) can be easily trained by users to carry out repetitive structured activities that engage simultaneously with various computer systems. The article explores RPA's definition, its advantages in SCM, its implementation in SCM, along with an example of RPA's effectiveness in supply chain management. Keywords: Robotization of Business Processes1; Robotic Process Automation (RPA)2; Software Robots3; RPA in SCM4; RPA Solutions5; Intelligent Process Automation6; Informatic Solutions in SCM7