Examining of factors influencing AI acceptance: self-efficacy, trust and hindrance Appraisal

Artificial intelligence is disruptive and novel in changing the structure of businesses and interactions globally. Several bottlenecks hinder the widespread acceptance of AI, with common acceptance based on user acceptance being a primary factor. More specifically, the current work shows how AI self-efficacy helps acceptance of AI, which in turn influences attitude towards AI learning. This study uses a hybrid data collection approach to gather 390 valid responses from a diverse demographic across China's 23 provinces. It investigates AI self-efficacy's influence on AI acceptance, highlighting user trust's mediating role and AI hindrance evaluation's moderating effect. From the theoretical standpoint, the paper shall ignite a different view of AI acceptance. In practice, it supports sweeping acceptance of AI throughout such industries.

Authors

Institutions

Publication Details

Published
2024-12-20
DOI
https://doi.org/10.1145/3724504.3724630
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Examining of factors influencing AI acceptance: self-efficacy, trust and hindrance Appraisal

Yalan Liu, Yajun Mao
AI in Service Interactions
article

Examining of factors influencing AI acceptance: self-efficacy, trust and hindrance Appraisal

Yalan Liu, Yajun Mao
article en

Abstract

Artificial intelligence is disruptive and novel in changing the structure of businesses and interactions globally. Several bottlenecks hinder the widespread acceptance of AI, with common acceptance based on user acceptance being a primary factor. More specifically, the current work shows how AI self-efficacy helps acceptance of AI, which in turn influences attitude towards AI learning. This study uses a hybrid data collection approach to gather 390 valid responses from a diverse demographic across China's 23 provinces. It investigates AI self-efficacy's influence on AI acceptance, highlighting user trust's mediating role and AI hindrance evaluation's moderating effect. From the theoretical standpoint, the paper shall ignite a different view of AI acceptance. In practice, it supports sweeping acceptance of AI throughout such industries.

Hunan University of Traditional Chinese Medicine (CN)
Openalex Percentile: Top 73%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.