Following the framework

Taneesa Javed discusses dental emergencies, telephone triage, referrals and escalation using SBAR. Aim To provide an overview of dental emergencies that require escalation. Objectives To improve knowledge of dental emergencies, including recognising the signs and symptoms and understanding how to manage such emergencies. To be able to identify ‘red flag’ signs and symptoms that require urgent escalation. To understand how to conduct an effective telephone triage, including taking a comprehensive history. To be able to use the SBAR framework when carrying out an effective handover. To understand the indications for referral to secondary/tertiary care and how these emergencies are typically managed. To increase awareness of sepsis in relation to dental emergencies.