CHIME in practice: a qualitative exploration of CHIME framework training experiences and outcomes for service users and mental health professionals

Purpose This study aims to explore the experiences and outcomes associated with participating in a brief training course based on the CHIME (Connectedness, Hope and Optimism, Identity, Meaning of Life and Empowerment) Framework among service users and mental health care professionals (MHPs). Design/methodology/approach The authors used a focus group discussion approach to evaluate the outcomes of a brief four-hour CHIME Framework training. The study sample consisted of eight individuals (four service users and four mental health professionals) who completed the training and provided consent to participate in the interview. The study applied thematic analysis to identify key themes related to participants’ experiences and outcomes. Findings The authors identified five main themes based on participants’ experiences and outcomes of the CHIME Framework training: the meaning of recovery, relationships that support recovery, co-production, recovery and empowerment and barriers to recovery. Research limitations/implications This study is limited by its small sample size and the qualitative design of the research, which restricts the generalizability of the findings and emphasizes their exploratory nature. Future studies should aim to expand the sample size and enhance participant diversity, particularly with regard to gender representation, to strengthen the robustness of the results. Moreover, quantitative or longitudinal research designs are recommended to establish the causal relationship between the CHIME Framework training and the participant’s meaningful engagement in mental health practice and recovery processes. Practical implications Addressing the knowledge deficit among mental health staff and service users regarding the integration of a recovery-oriented approach into mental health practice has the potential to enhance overall well-being, improve mental health literacy and reduce stigma for both groups. Originality/value This qualitative work explored the role of the outcomes of CHIME Framework training within a mental health center and the effect this training might have on the MHPs and service users. The findings contribute to the growing body of knowledge on recovery-oriented approaches in mental health practice, making it relevant and significant for clinical practice.