Knowledge-oriented model of business process at the initial level of process management maturity

The subject of the research is business processes at the initial level of process maturity. The aim is to develop a knowledge-oriented approach to representing business processes at the initial level of process maturity to enable the construction of a business process model at the managed level of process maturity. To achieve this goal, the following tasks are addressed: hierarchical structuring of knowledge representation in the business process model based on business rules; development of a knowledge-oriented business process model. A hierarchical structuring of knowledge representation in the business process model based on business rules has been performed. A knowledge representation that reflects behavioral, operational, and structural business rules at the first level of process maturity has been developed. Behavioral rules are represented using «Future» type temporal rules, operational rules using «Next» type rules, and structural rules based on a set of permissible values for business process log event attributes. A knowledge-oriented model of business process at the initial level of process maturity is proposed, reflecting the sequence of actions, individual actions with capabilities and limitations of resource access, and process resources based on behavioral, operational, and structural business rules. The proposed model enables the implementation of process management by constructing a standardized process description based on dependencies between actions defined in the form of business rules.