Decision Making of Millennial Consumers in Surabaya in Buying Halal Products Via Online Applications

Research aim: This research aims to analyze the influence of price perceptions, halal product trust, after-sales service and online promotions on online purchasing decisions. Methode: This research is quantitative. The sample consisted of 50 respondents who had purchased halal products via online applications. The sampling method used a purposive sampling technique: consumers in Surabaya who had purchased online. Data analysis used multiple linear regression with SPSS 20.0. Research Findings: The findings in this research are as follows: 1) Price perceptions do not affect online purchasing decisions; 2) After-sales service influences online purchasing decisions; 3) Online promotions influence online purchasing decisions; 4) Trust does not affect online purchasing decisions. Theoretical Contribution: Can provide additional information for readers and serve as a reference if they want to research further regarding the results obtained by this research. Practical Implications: This research is expected to be used to predict actual online consumer purchases through the variables studied. Research limitations: This research only examines the variables of price perception, after-sales service, halal product trust, online promotions, and online purchasing decisions. Meanwhile, the sample is only for consumers who have purchased halal products online.

Authors

Publication Details

Journal
JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS
Published
2025-05-06
DOI
https://doi.org/10.29407/nusamba.v10i1.22222
Primary Topic
Halal products and consumer behavior
Type
article
Field-Weighted Citation Impact
0.00
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article

Decision Making of Millennial Consumers in Surabaya in Buying Halal Products Via Online Applications

Sasi Agustin, Tegowati Tegowati, Yayah Atmajawati
JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS
Halal products and consumer behavior
article

Decision Making of Millennial Consumers in Surabaya in Buying Halal Products Via Online Applications

Sasi Agustin, Tegowati Tegowati, Yayah Atmajawati
article en

Abstract

Research aim: This research aims to analyze the influence of price perceptions, halal product trust, after-sales service and online promotions on online purchasing decisions. Methode: This research is quantitative. The sample consisted of 50 respondents who had purchased halal products via online applications. The sampling method used a purposive sampling technique: consumers in Surabaya who had purchased online. Data analysis used multiple linear regression with SPSS 20.0. Research Findings: The findings in this research are as follows: 1) Price perceptions do not affect online purchasing decisions; 2) After-sales service influences online purchasing decisions; 3) Online promotions influence online purchasing decisions; 4) Trust does not affect online purchasing decisions. Theoretical Contribution: Can provide additional information for readers and serve as a reference if they want to research further regarding the results obtained by this research. Practical Implications: This research is expected to be used to predict actual online consumer purchases through the variables studied. Research limitations: This research only examines the variables of price perception, after-sales service, halal product trust, online promotions, and online purchasing decisions. Meanwhile, the sample is only for consumers who have purchased halal products online.

JURNAL NUSANTARA APLIKASI MANAJEMEN BISNISVol. 10(1)
Openalex Percentile: Top 87%
Halal products and consumer behavior
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