Satisfaction Levels of Newly Hired State University Non-Teaching Personnel Under Probationary Period

This study examined the onboarding experience of newly appointed non-teaching personnel at Sultan Kudarat State University (SKSU), emphasizing deficiencies in support throughout their probationary phase. Understanding that employee assimilation during probation significantly impacts organizational success, the research aimed to identify deficiencies in orientation, training, mentoring, monitoring, and performance evaluation systems. Employing a descriptive quantitative approach, 61 purposively selected participants completed a validated questionnaire (reliability index: 0.90). Statistical study utilizing frequency counts, mean scores, and ANOVA indicated pervasive discontent across all domains, with mean ratings ranging from 2.04 to 2.15. No notable variations were seen among demographic categories (p > 0.05), indicating a common experience of insufficient onboarding support. Primary difficulties encompassed inadequate orientations, incongruous training programs, sporadic feedback, and inadequately organized mentorship. The study suggests for a comprehensive evaluation and reconfiguration of onboarding tactics to improve employee satisfaction, engagement, performance, and long-term retention.