ENHANCING ISLAMIC FINANCE LITERACY: EXPLORING THE PERSPECTIVES ON E-LEARNING TO IMPROVE THE MALAYSIAN TAKAFUL INDUSTRY

Muna Azuddin1*, Noor Azura Zakaria2, Danial Afiq Azlan3, Romzie Rosman4 As the landscape of education evolves rapidly in today’s world, technology plays an increasingly important role in delivering information and acting as a crucial tool in teaching and learning. E-learning, is one of the prominent tools in enhancing accessibility, flexibility, and engagement in various educational settings, offering an abundance of opportunities for both learners and educators. However, there has been a gap in knowledge regarding the availability of interactive e-learning materials for Islamic finance education, particularly in the Takaful industry. By examining findings from previous research, this study seeks to address the viewpoints of e-learning in the Islamic finance industry. The outcome of this study is to identify the challenges of implementing e-learning in Islamic finance, the level of acceptance, and user satisfaction of utilizing this method of education. It also aims on evaluating the quality of service as well as critical success factors of e-learning platforms. This study uses narrative review and focus group discussion, which synthesize the concept in the study and identify the design factors for e-book development. This research seeks to improve Islamic financial literacy in Malaysia by high-lighting the significance of employing interactive e-learning materials such as e-books in the Islamic finance sector, within the Takaful industry.