Occupational Stress and Burnout Among Nurses and Social Service Organization Employees in Ferdows County, 2021

Background: In diverse human societies, occupational stress and burnout are two significant factors that impact individuals' daily lives.If left unaddressed, occupational stress can lead to serious and irreversible consequences.This study aimed to assess the levels of occupational stress and burnout among nurses and employees of the Welfare Organization and Imam Khomeini Relief Foundation in Ferdows County.Methods: his cross-sectional study was conducted in 2021.The study population consisted of nurses, and employees of the Welfare Organization and the Imam Khomeini Relief Foundation in Ferdows County.A total sample size of 148 individuals was determined using convenience sampling.Data collection tools included a demographic checklist and two standardized questionnaires: the Health and Safety Executive (HSE) Occupational Stress Questionnaire and the Maslach Burnout Inventory (MBI).Results: The mean occupational stress scores for nurses, Welfare Organization employees, and Relief Foundation employees were 119.50 18.82, 118.86 13.40, and 125.25 15.38, respectively.The mean burnout scores in the same groups were 83.9 10.87, 81 6.14, and 87.06 8.83, respectively.Burnout was at a moderate level, while occupational stress levels were above average.A statistically significant correlation was found between occupational stress and burnout among nurses (P < 0.05); however, no significant relationship was observed among Welfare Organization and Relief Foundation employees (P > 0.05). Conclusion:Given the considerable prevalence of occupational stress and burnout among nurses and social service staff, implementing effective strategies to reduce these conditions may play a vital role in improving service quality, enhancing job satisfaction, promoting mental health, and ultimately improving the overall well-being of these employees.