‘No man's land’: the journey of young adults with complex care needs, from paediatric to adult healthcare

Despite existing models and policies, the perception of young adults with complex healthcare needs and their families is that transition from paediatric to adult care can be a hostile process and lacks a consistent structured approach. Transition often occurs against a background of prior negative experiences, exacerbating the adversarial relationship with the healthcare system. This study allows us to hear the voices of healthcare consumers and provides an opportunity to reflect on practice. An informed response by healthcare practitioners to advocacy by patients and families that seeks to reduce conflict may reduce harm and enhance future healthcare relationships and trust across the healthcare system.