Enhancing Conference Engagement: Implementing an AI-Powered Educational Chatbot as a Support Assistant for Interactive Learning and Participation

This paper presents the development and implementation of an educational chatbot assistant for an academic conference focused on education. Leveraging advancements in AI, the chatbot was contextualized with real conference data, including the agenda, speaker details, session summaries, and FAQs. Attendees could engage directly with the chatbot to receive relevant insights and were prompted with follow-up questions to encourage deeper participation, effectively enhancing interaction with presenters. This approach mirrors a flipped-classroom experience, where AIdriven tools maximize engagement and prepare attendees for active participation. The experience highlights the evolving potential of chatbots to support personalized, interactive experiences in educational events, demonstrating their application beyond traditional rule-based systems toward adaptable, data-informed assistance.

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Publication Details

Published
2025-03-23
DOI
https://doi.org/10.1109/edunine62377.2025.10981354
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

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article

Enhancing Conference Engagement: Implementing an AI-Powered Educational Chatbot as a Support Assistant for Interactive Learning and Participation

Héctor R. Amado-Salvatierra, Miguel Morales, Benoît Roman, Rocael Hernández-Rizzardini
AI in Service Interactions
article

Enhancing Conference Engagement: Implementing an AI-Powered Educational Chatbot as a Support Assistant for Interactive Learning and Participation

Héctor R. Amado-Salvatierra, Miguel Morales, Benoît Roman, Rocael Hernández-Rizzardini
article en

Abstract

This paper presents the development and implementation of an educational chatbot assistant for an academic conference focused on education. Leveraging advancements in AI, the chatbot was contextualized with real conference data, including the agenda, speaker details, session summaries, and FAQs. Attendees could engage directly with the chatbot to receive relevant insights and were prompted with follow-up questions to encourage deeper participation, effectively enhancing interaction with presenters. This approach mirrors a flipped-classroom experience, where AIdriven tools maximize engagement and prepare attendees for active participation. The experience highlights the evolving potential of chatbots to support personalized, interactive experiences in educational events, demonstrating their application beyond traditional rule-based systems toward adaptable, data-informed assistance.

Galileo University (GT)
Erasmus+
Openalex Percentile: Top 96%
AI in Service Interactions
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