DEMOGRAPHIC PROFILE OF BANK CUSTOMERS CONCERNING THE CHITTOR DISTRICT

This study provides a comprehensive analysis of the demographic profile of bank customers in Chittoor district, focusing on factors such as age, gender, education, employment, income levels, and banking preferences. Understanding these demographic elements is crucial for banks to design tailored services that meet diverse customer needs. The research findings indicate that the majority of bank customers belong to the middle-aged segment, are well-educated, and are primarily employed. A significant shift towards digital banking is also observed, signifying the growing role of technology in financial services. The study concludes by highlighting key demographic trends that influence banking behavior and suggesting strategies that financial institutions can adopt to improve customer engagement and satisfaction.

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Publication Details

Journal
EPRA International Journal of Economic and Business Review
Published
2025-05-05
DOI
https://doi.org/10.36713/epra21366
Primary Topic
Business Strategies and Management Research
Type
article
Field-Weighted Citation Impact
0.00
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article

DEMOGRAPHIC PROFILE OF BANK CUSTOMERS CONCERNING THE CHITTOR DISTRICT

V. Divya, P. Srinivasa Reddy
EPRA International Journal of Economic and Business Review
Business Strategies and Management Research
article

DEMOGRAPHIC PROFILE OF BANK CUSTOMERS CONCERNING THE CHITTOR DISTRICT

V. Divya, P. Srinivasa Reddy
article en

Abstract

This study provides a comprehensive analysis of the demographic profile of bank customers in Chittoor district, focusing on factors such as age, gender, education, employment, income levels, and banking preferences. Understanding these demographic elements is crucial for banks to design tailored services that meet diverse customer needs. The research findings indicate that the majority of bank customers belong to the middle-aged segment, are well-educated, and are primarily employed. A significant shift towards digital banking is also observed, signifying the growing role of technology in financial services. The study concludes by highlighting key demographic trends that influence banking behavior and suggesting strategies that financial institutions can adopt to improve customer engagement and satisfaction.

EPRA International Journal of Economic and Business Review
Openalex Percentile: Top 89%
Business Strategies and Management Research
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