Enabling Digital Compassion in Digital Health Environments: Modified eDelphi Study to Identify Interprofessional Competencies and Technology Attributes
This study identified a digital compassion framework consisting of competencies for HCPs and attributes for digital technologies that would enhance compassion in virtual care encounters. To promote a cultural shift where technologies are perceived to be not only efficient but also compassionate, practices of co-design, training, and ongoing evaluation and iteration must be prioritized within health care organizations. Future research should explore the adaptability of the professional competencies and technology attributes to specific medical specialties or in patient populations.
Authors
- Nelson Shen (ORCID: https://orcid.org/0000-0003-1788-8176)
- David Wiljer (ORCID: https://orcid.org/0000-0002-2748-2658)
- Lydia Sequeira (ORCID: https://orcid.org/0000-0002-2715-3918)
- Allison Crawford (ORCID: https://orcid.org/0000-0002-1320-0664)
- Sanjeev Sockalingam (ORCID: https://orcid.org/0000-0002-9626-1509)
- Brian Lo (ORCID: https://orcid.org/0000-0003-1021-884X)
- Rebecca Charow (ORCID: https://orcid.org/0000-0002-8553-4006)
- Melody Zhang (ORCID: https://orcid.org/0000-0001-6341-1024)
- Gillian Strudwick (ORCID: https://orcid.org/0000-0002-1080-7372)
- Peter Rossos (ORCID: https://orcid.org/0000-0002-3646-6190)
Institutions
- University Health Network (CA)
- Centre for Addiction and Mental Health (CA)
- University of Toronto (CA)
- Public Health Ontario (CA)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2025-05-04
- DOI
- https://doi.org/10.2196/66547
- Citations
- 2
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 3.09