Pengaruh Penerapan Manajemen Strategik terhadap Kepuasan Pengunjung

This study aims to analyze the influence of the implementation of strategic management on visitor satisfaction at Taman Mini Indonesia Indah (TMII). The implementation of strategic management in tourist destinations is crucial in improving the quality of service and visitor attraction, especially in the era of increasingly tight tourism competition. The research method used was quantitative with a simple regression analysis technique, involving 30 respondents who were TMII visitors. The results showed that the implementation of strategic management had a positive and significant influence on visitor satisfaction, with a regression coefficient of 0.75· This value shows that any improvement in the implementation of strategic management will increase visitor satisfaction by 75%. These findings emphasize the importance of implementing a planned and integrated strategy at TMII in order to achieve higher satisfaction for visitors. Thus, this study gives the implication that TMII needs to continue to improve its management strategy to create an optimal and sustainable tourism experience for visitors.

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Publication Details

Journal
Gemawisata Jurnal Ilmiah Pariwisata
Published
2024-10-31
DOI
https://doi.org/10.56910/gemawisata.v21i1.478
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
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article

Pengaruh Penerapan Manajemen Strategik terhadap Kepuasan Pengunjung

Heru Santoso, Dedi Muliadi, Wahyu Leman, Joko Setyawan
Gemawisata Jurnal Ilmiah Pariwisata
Consumer Behavior and Marketing Influence
article

Pengaruh Penerapan Manajemen Strategik terhadap Kepuasan Pengunjung

Heru Santoso, Dedi Muliadi, Wahyu Leman, Joko Setyawan
article en

Abstract

This study aims to analyze the influence of the implementation of strategic management on visitor satisfaction at Taman Mini Indonesia Indah (TMII). The implementation of strategic management in tourist destinations is crucial in improving the quality of service and visitor attraction, especially in the era of increasingly tight tourism competition. The research method used was quantitative with a simple regression analysis technique, involving 30 respondents who were TMII visitors. The results showed that the implementation of strategic management had a positive and significant influence on visitor satisfaction, with a regression coefficient of 0.75· This value shows that any improvement in the implementation of strategic management will increase visitor satisfaction by 75%. These findings emphasize the importance of implementing a planned and integrated strategy at TMII in order to achieve higher satisfaction for visitors. Thus, this study gives the implication that TMII needs to continue to improve its management strategy to create an optimal and sustainable tourism experience for visitors.

Gemawisata Jurnal Ilmiah PariwisataVol. 21(1)
Nalanda University (IN)
Openalex Percentile: Top 58%
Consumer Behavior and Marketing Influence
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